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Orders & Payment

How do I know if my order was successful?

All orders that have been successfully placed will be accompanied by an order confirmation via email. This should come through within an hour from purchase and can sometimes land in the junk or spam folder so don't forget to look in there!. You can a

How do I pay for my online order?

Payment for your online order can be made during the checkout process. We accept the following payment methods:. All prices are in NZD and GST inclusive.

How do I know if an item is In Stock?

On the product page, look for the bright green indicator. If this says "In Stock", then this product is available to order and will be shipped at our earliest convenience. It will also tell you when it will be shipped from our warehouse, i.e. "Ships

Are my credit card details safe?

Yes! We ensure to provide you with a 100% safe and secure online shopping experience. We use a third party payment processing software which ensures that all of your credit card and other payment information remains encrypted and completely secure. N

How do I know I'm getting a good price?

Prices of products at Sportsfuel can be discounted anywhere from 5% to 50%+. If you find the same item selling for less somewhere else, email us the details to [email protected], and we will do our best to beat it and give you the best bang for y

How do I apply a discount code?

You can apply your discount code at checkout on the right-hand-side of the page on Desktop, or at the top-of-page on Mobile under "Show Order Summary". If you experience any issues with applying your discount code, please contact us here.

How can I cancel an order?

Once you’ve placed your order, it joins a queue for immediate processing and fast despatch. We are therefore unable to make any changes, additions or amendments to orders. If your order has already been processed and you wish to return an item please