Shipping & Delivery

How do I get same day shipping?

We offer Same-Day Express Delivery for specific postcodes in Auckland, Hamilton and Wellington. Orders are expected to be delivered between 6pm-9pm. 🚨 Same-Day Express Delivery orders are only processed on business days, excluding weekends and publi

Do you ship to Australia?

At this stage, we do not ship or sell items outside of New Zealand.

Do you ship internationally?

At this stage, we do not sell or ship items outside of New Zealand.

Why am I being charged for shipping?

Sportsfuel charges a flat rate of $3.95 for shipping of all orders under $60. If your order equals more than $60, then shipping is free. If the issue persists, please contact Customer Service.

What is Sportsfuel's Shipping Policy?

All orders are sent with CourierPost and are given a tracking number. CourierPost picks up from our warehouse 4 times a day. Free Standard Shipping for Orders Over $60 New Zealand Wide. A flat rate of $3.95 will apply to orders under $60 in New Zeala

My order is past the estimated delivery date

We work very closely with NZ Post to meet the Estimated Delivery Date provided to you at the time you place your order. There is a small number of orders that don’t meet these ETAs for different reasons. While not an ideal experience, there is no nee

My order has been delivered according to the tracking but I can't locate it, what do I do now?

In most cases, parcels will turn up within a few hours from being scanned as delivered. If you’re worried about where your parcel is, we suggest you seek information from the carrier on where they dropped the parcel. Delivery drivers will try to make

How long will my order take to arrive?

All orders placed before 3.45pm (Monday to Friday) will be packed and shipped by us in the same day. Orders packed on the weekend will be collected the next working day from our couriers. Auckland & Hamilton: If you order before 10am Monday-Friday, y

Can I have my order left at my premises?

To ensure super fast delivery we use a "Non-Signature Required" service for all deliveries. This means that the courier will leave your package in a safe place and you do not have to be at home to receive the package. If you do not want your parcel l

How do I track my order?

The track and trace link is included in your shipping email from Sportsfuel. Simply click the link and you will be taken to the live tracking details. Alternatively, copy and paste your tracking number into the box here. Please remember, after an ite