Chat available 9:00am to 5:00pm Monday to Friday. We try to reply to chat messages as soon as possible, but aren't always available for real time chat.

Can't find the answer to your question? Send us an email and we'll get back to you as soon as possible!

Call us on 0800 891 342

9:00am to 5:00pm Monday to Friday :)

Contact Us

Find A Store

Advice

About Us

Back To Shop

Sportsfuel

<p>If you would like to change your click and collect order to be shipped to you, please <a href="https://help.sportsfuel.co.nz/en-US/contact">contact us</a>.&#xA0;</p>

If you would like to change your click and collect order to be shipped to you, please contact us.

Can I change my click & collect order to get shipped to me instead?

Click & Collect

Find a lower price? We'll beat it!

Price Match Guarantee

How do I make a return?

What is Sportsfuel's return policy?

I've opened the product, can I still return it?

Can I return Clearance items?

I don't like the flavour I purchased, can I return it?

What is Sportsfuel's clothing return policy?

Sportsfuel's 5 Scoop Guarantee

Returns & Refunds

Do you have a physical store?

Is Sportsfuel NZ owned?

How can I speak with someone at Sportsfuel?

About Sportsfuel

How do I get same day shipping?

Do you ship to Australia?

Do you ship internationally?

Why am I being charged for shipping?

What is Sportsfuel's Shipping Policy?

My order is past the estimated delivery date

My order has been delivered according to the tracking but I can't locate it, what do I do now?

How long will my order take to arrive?

Can I have my order left at my premises?

How do I track my order?

Shipping & Delivery

How do I create a new account?

How do I update the shipping address on my account?

How do I reset my password?

I have 2 Sportsfuel accounts, can I merge these into 1?

How can I view my past orders?

What is Sportsfuel Club?

Do you have a rewards or loyalty programme?

Where can I get advice?

Your Sportsfuel Account

How do I know if my order was successful?

How do I pay for my online order?

How do I know if an item is In Stock?

Are my credit card details safe?

How do I know I'm getting a good price?

How do I apply a discount code?

How can I cancel an order?

Orders & Payment

How do I purchase a Gift Card?

I have a gift card, how can I use it online?

Gift Cards & Store Credit

Some of your products are a lot cheaper than other stores, why is this?

I'm wanting a particular product that isn't on your website

Are your products safe? Do you sell steriods?

Which product is right for me?

Are the deals online the same in store?

Do you have any vegan options?

I have specific dietary requirements, how can I know a product is suitable?

What if I find the same thing cheaper somewhere else?

What if a 'Free Gift' is unavailable?

Our Products

What is click & collect?

How does click & collect work?

Pickup locations & hours

What to bring for collection

I ordered to the wrong store

I want to cancel my click & collect order

Do free gifts come with click & collect orders?

Can I change my click & collect order to get shipped to me instead?Updated 22 minutes ago