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Can I have my order left at my premises?Updated 2 years ago

To ensure super fast delivery we use a "Non-Signature Required" service for all deliveries. This means that the courier will leave your package in a safe place and you do not have to be at home to receive the package. 

If you do not want your parcel left you must choose the option for a "Signature Required Delivery" for an extra $1.00.

Couriers are instructed to leave the package if there is a safe location to do so. You can also give "Authority To Leave (ATL)" the package at your property, i.e. front door, back door, letter box. 

However be aware that if the package goes missing or is damaged, the courier driver is not responsible, and we will be unable to claim on your behalf.

Sportsfuel does not take any responsibility for lost/missing packages if you did not select the signature option.

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